Customers wishing to see the full extent of our Hiring Terms can view our  Hirer Terms and Conditions

Safety Guidelines*

*This is a guideline only.  SUP Rentals Limited will not be held responsible for the safety of Hirers and Hirers should consult our HIRER Terms and Conditions for further clarification. 

  1. Wear Personal Flotation Devices
    We always recommend the use of a Personal Flotation Device PFD or Life Jacket when using our Paddle Boards.  For people who are able to swim we recommend at least a 50 Newton buoyancy Aid or life belt
    For weak swimmers, and young children we recommend proper Life Jackets of at least 100 Newtons. Get more Info HERE on this.
    We do not recommend our Boards for non-swimmers.

    We recommend that dogs also wear a floatation device!
  2. Wear The Leash
    If you fall off your board the first thing you will want to do is retrieve your paddle (but it’s always best to try to hold on to it!). In order not to get seperated from your board, ALWAYS WEAR THE LEASH ROUND YOUR LOWER LEG.
  3. Always Supervise young People
    As parents ourselves, we feel that all people under 18 years should be supervised when on the water in all conditions.
  4. Follow any Local Rules and Advice
    Water can be unpredictable and it is always advisable to check with the local sources of information on water safety in the area before you take to the water.
    For example, rivers are rated by the flow and dependingon the river, some craft are not allowed on the water during particular flow rates.
    OR – there may be a particularly dangerous part of a coastal area you wish to paddle on so check with the local coast guard, the RNLI or Harbour Master.
    Always take a cautious approach.
  5. Advise People On Land
    Always tell someone land based about a trip you intend to take with times and vicinity and reoprt to them when you are back safely.
  6. Take a Mobile Phone
    If you can, take a charged mobile phone in a sealed dry bag in case of an emergency.
  7. Take adequate clothing for your trip
    Do not wear jeans of other water-logging clothes or wellington boots, waters, heavy waterproofs. If you are paddling a distance, take spare clothes in a dry bag.
    If it’s cold, wear a wetsuit.
  8. Plan your journey
    Always be realistic with the distance you plan to travel. Never paddle in the dark or in busy shipping lanes.
  9. River Paddling
    If paddling on a river, do not go through locks and use the “Portage” areas and carry your boards round. Avoid the tops and bottoms of all weirs.
  10. Plan for Tides
    If you are on the sea, be aware of the tide times and strengths and always seek expert advice if unsure.
  11. Protect yourself from the Sun
    The sun reflects off the water intensifying it’s power, Cover up, wear sunscreen, a hat and decent sun glasses (even when it does not seem to be very sunny).
  12. Keep Hydrated and Your Energy Up
    Take some water and some snacks if you are paddling a distance.
  13. Paddle in Pairs
    If you are going on an adventure trip, we strongly recommend that you buddy with another board or another vessel.
  14. Do not Use Faulty Equipment
    Whilst we always check our kit before it goes out, things can fail. If you have any doubts, do not use and contact us and we will advise and do our best to sort any problems out fairly and quickly.
  15. Have FUN & Respect Nature!

INSURANCE INFORMATION

SUP Rentals Limited is a responsible Hirer of water based equipment and we value our customers safety as our #1 priority.

SUP Rentals Limited carries specialist SUP Hire Public Liability Insurance up to £3 Million. This means that if customers have an accident on our boards and damage someone else’s equipment, our insurance can pay up to £3 Million in costs whilst the boards are under hire.

Some customers might like to further insure themselves personally for Public Liability should they wish to for further peace of mind and we recommend this company for easy online Personal Public Liability Insurance for SUP Hire.  SUPINSURE.COM

Our equiment is also insured for Loss, damage and theft. Under UK Law, the equipment can only be insured once and we have done this already.  Should the equipment be lost, damaged, beyond reasonable repair or stolen whilst under the HIRE AGREEMENT PERIOD, customers will be charged a maximum of £300, and any claims would be made under SUP Rentals Limited’s insurance policy.

For more details on the details of the Terms of the Rental please read our Hirer Agreement.

If customers require full details of our insurance policy, we are happy to supply them if you CONTACT US

peace of mind

As we hope you can see, we have spent dome time  helping people to understand how to safely use our Paddle Boards and shown that we are a responsble company to deal with. If there is anything else that you fell you wuld like to know before deciding to hire with us, we welcome any questions via our Contact Page or you can Call Us.