The advice below is for Guidelines only
If you are a group organizer you might require your
own Safety Policy and should seek professsional advice.
INSURANCE DETAILS - scroll down
WE ARE FULLY INSURED
SUP Rentals is fully insured with Public Liability for up to £3 Million with specialist SUP Hire Insurance covering our hirers when responsibly using our equipment
Our Boards are always unpacked, cleaned and checked before we rent out again.
Our boards are never more than 2 seasons old.
We’ve set out a guide how to use our equipment safely below. This is a only a guide. If hirers require a full Health and Safety Guide, they must consult a professional.
*This is a guideline only. Ody Global Limited will not be held responsible for the safety of Hirers and Hirers should consult our HIRER Terms and Conditions for further clarification.
- Wear Personal Floatation Devices
We always recommend the use of a Personal Floatation Device PFD or Life Jacket when using our Paddleboards. For people who are able to swim we recommend at least a 50 Newton buoyancy Aid or life belt
For weak swimmers, and young children we recommend proper Life Jackets of at least 100 Newtons. Get more Info HEREon this.
We do not recommend our Boards for non-swimmers.
We recommend that dogs also wear a floatation device!
- Wear A Leash
If you fall off your board the first thing you will want to do is retrieve your paddle (but it’s always best to try to hold on to it!). In order not to get separated from your board, ALWAYS WEAR A STANDARD LEASH ROUND YOUR LOWER LEG.
(For expert people going on fast flowing waters, we recomend you source a different kind of leash with the option to release if need be)
- When to Stand Up
We suggest you start off by kneeling on the SUPs until you are confident to stand up. Do not stand up on the boards in shallow water or next to hard objects, such as pontoons or boats.
- Wear Shoes
We recommend that users wear some form of shoe when on our boards to protect the bottom of their feet should they need to step off in to shallow water.
- Always Supervise young People
As parents ourselves, we feel that all people under 18 years should be supervised when on the water in all conditions.
- Follow any Local Rules and Advice
Water can be unpredictable and it is always advisable to check with the local sources of information on water safety in the area before you take to the water.
For example, rivers are rated by the flow and depending on the river, some craft are not allowed on the water during particular flow rates.
OR – there may be a particularly dangerous part of a coastal area you wish to paddle on so check with the local coast guard, the RNLI or Harbour Master.
Always take a cautious approach.
- Advise People On Land
Always tell someone land based about a trip you intend to take with times and vicinity and repoirt to them when you are back safely.
- Take a Mobile Phone
If you can, take a charged mobile phone or VHF radio in a sealed dry bag in case of an emergency.
- Take adequate clothing for your trip
Do not wear jeans of other water-logging clothes or wellington boots, waters, heavy waterproofs. If you are paddling a distance, take spare clothes in a dry bag.
If it’s cold, wear a wetsuit.
- Plan your journey
Always be realistic with the distance you plan to travel. Never paddle in the dark or in busy shipping lanes.
- River Paddling
If paddling on a river, stay on the correct side of the river (normally the right) do not go through locks and use the “Portage” areas and carry your boards round. Avoid the tops and bottoms of all weirs.
- Plan for Tides
If you are on the sea, be aware of the tide times and strengths and always seek expert advice if unsure.
- Protect yourself from the Sun
The sun reflects off the water intensifying it’s power, Cover up, wear sunscreen, a hat and decent sun glasses (even when it does not seem to be very sunny).
- Keep Hydrated and Your Energy Up
Take some water and some snacks if you are paddling a distance.
- Paddle in Pairs
If you are going on an adventure trip, we strongly recommend that you buddy with another board or another vessel.
- Do not Use Faulty Equipment
Whilst we always check our kit before it goes out, things can fail. If you have any doubts, do not use and contact us and we will advise and do our best to sort any problems out fairly and quickly.
- Have FUN & Respect Nature!
SUP Rentals Limited is a responsible Hirer of water based equipment and we value our customers safety as our #1 priority.
SUP Rentals Limited carries specialist SUP Hire Public Liability Insurance up to £3 Million. This means that if customers have an accident on our boards and damage someone else’s equipment, our insurance can pay up to £3 Million in costs whilst the boards are under hire.
Some customers might like to further insure themselves personally for Public Liability should they wish to for further peace of mind and we recommend this company for easy online Personal Public Liability Insurance for SUP Hire. SUPINSURE.COM
Our equiment is also insured for Loss, damage and theft. Under UK Law, the equipment can only be insured once and we have done this already. Should the equipment be lost, damaged, beyond reasonable repair or stolen whilst under the HIRE AGREEMENT PERIOD, customers will be charged a maximum of £300, and any claims would be made under SUP Rentals Limited’s insurance policy.
For more details on the details of the Terms of the Rental please read our Hirer Agreement.
If customers require full details of our insurance policy, we are happy to supply them if you CONTACT US
Peace of Mind
As we hope you can see, we have spent some time helping people to understand how to safely use our Paddle Boards and shown that we are a responsible company to deal with. If there is anything else that you feel you would like to know before deciding to hire with us, we welcome any questions via our Contact Page or you can Call Us.